Storm Update and Resources

We Are Monitoring Conditions Across the District

Severe storms have impacted communities in our district and throughout Philadelphia. We are actively monitoring conditions and have been in regular contact with city officials and utility partners.

Mayor Parker has declared a local disaster emergency to support the City’s recovery efforts.

The Office of Emergency Management, Water Department, Parks & Recreation, Sanitation, Streets, Licenses & Inspections, and other departments continue to respond, assess damage, and dispatch services where needed.

Mayor Parker is Encouraging Philadelphia to Use the Following Resources

– How to Recover from a Disaster– The City’s Blog can be found here with safety, clean-up, insurance, and documentation tips. 

– StormPHL Messages– The Office of Emergency Management has activated a dedicated text message platform for the City to deliver storm recovery text messages to enrollees. Those who are recovering from the storm can text “StormPHL” to 888-777 to receive updates related to recovery. 

– Damage Reporter Survey– If any private property has received storm-related damage, we ask them to complete the secure survey (www.phila.gov/damagereporter) for the Office of Emergency Management. The information collected in this form will be used by the City of Philadelphia to determine the areas and extent of incident-related damages. This form is not an application for resources and does not guarantee assistance; it may help determine if assistance is available. The survey can also be completed by calling 3-1-1. 

– Downed Trees– Should be reported to 911 if blocking a road or on a house, reported to PECO if on electrical lines, or reported to 3-1-1 for removal. More information can be found here.

– Blocked or Damaged Sewer Inlets – Should be reported to PWD’s 24-hour emergency line at 215-685-6300.

– 3-1-1, the 3-1-1 Mobile App, and the Neighborhood Community Action Centers can assist with all other city service requests.

– 9-1-1 should be contacted whenever an immediate life-safety or emergency concern exists.

– We encourage everyone to Stay Informed about severe weather threats and emergency resources by following @philaOEM on X and Facebook, and by signing up for ReadyPhiladelphia, the City’s free emergency notification system. 

 We will continue to share updates as they become available.

Please use caution while traveling and report storm-related hazards using the appropriate phone numbers.

Report Storm Damage:

• Downed or damaged power lines: 800-841-4141 (PECO)
• Tree blocking a roadway or fallen on a vehicle/property: Call 911
• Non-emergency questions about storm recovery: Call 311

Stay safe and help your neighbors. We will share more information on our social channels as we continue to work with Mayor Parker’s office and other officials to address the damage in our communities.